TWICE Jeongyeon, Yoo Jeong-yeon Signature Tote Bag

• Our estimated delivery time (EDT) is our prediction of when an order could be delivered to you. The EDT is the sum of estimated fulfillment and shipping time.
• estimated fulfillment + estimated shipping = estimated delivery time
• The fulfillment time average is 2–5 business days for non-apparel products and 2–7 business days for apparel products.
• The estimated shipping time is calculated according to our historical shipping data for deliveries to your area or selling region.
• The estimated delivery time is just an estimate, it’s not a guarantee. Get in touch with us and we'll check your order status.

Shipped from Korea Products

• The average processing time is 14-20 business days from order confirmed.
• The processing time can also be affected by the stock status of individual items, the time of the year, national holidays, etc.
• Inventory may vary depending on local circumstances and will be refunded if it is out of stock

• If the item is damaged upon receipt, please contact us with a picture of the damaged item. Any returns or problems that occur because of an error on our part will be handled at our expense.
• We do not accept returns and exchanges for buyer’s remorse(e.g. wrong size without any defect) due to the nature of POD(Print On Demand). Please check the listing size and color chart carefully before you purchase. If you still are unsure about sizing, feel free to contact us!  Also, please be advised that product color may slightly vary due to photographic lighting sources or your monitor settings.
•  Refunds will not be given due to a delay with USPS as a result of a wrong(incomplete) address or any other reason out of our control.
•  As soon as your order is submitted, it is placed in our queue. You can select your shipment method & speed at checkout. We have a no-cancellation policy once an order is placed due to the nature of POD.